Privacy
Policy

Overview and scope

This Privacy Policy explains how personal information is handled when you visit this IPTV 8K United Stats website, prepare or place an order, request activation, or contact customer support.

It applies to information you choose to provide through WhatsApp or email and to limited technical records that may be created by the website hosting provider. It does not replace the privacy policies of third-party services you choose to use.

Information we collect

The information needed depends on your request. You may provide:

• Contact details: your name, WhatsApp number, email address, and the contents of your messages.
• Order preferences: your subscription plan, preferred application, custom application name, M3U or Xtream Codes format, and requested channel selection.
• Setup details: an optional MAC address or device key, plus device model, operating system, application version, or other troubleshooting information you choose to share.
• Service records: your order reference, activation or renewal status, support history, and payment confirmation or transaction reference where applicable.

Information you should not send unnecessarily

Do not send payment-card PINs, full card security codes, app-store passwords, or unrelated personal documents. Share subscription credentials and device identifiers only through the agreed private support channel when they are necessary for your setup.

WhatsApp orders and support messages

When an order feature is available, the website can prepare a message containing the details you selected. WhatsApp then opens with that message ready for your review. The website does not automatically submit your order. You decide whether to tap Send.

If you send the message, WhatsApp processes it under its own privacy terms, and the information becomes available to support so your request can be answered. If you close WhatsApp without sending, the prepared message is not submitted to support by the website.

How information is used

Information is used only where there is a relevant operational, contractual, security, or legal reason, including to:

• Respond to questions and provide customer or technical support.
• Review, activate, renew, change, or troubleshoot a subscription.
• Confirm the correct application, playlist format, device, and channel preferences.
• Identify an existing order when you request recovery, continuity, or a refund review.
• Keep appropriate transaction and support records, prevent misuse, and protect service security.
• Meet applicable legal, accounting, dispute-resolution, or enforcement obligations.

Your subscription credentials and device identifiers are not used for advertising profiles. Personal information is not sold for money.

Legal bases for processing

Where data-protection law requires a legal basis, information may be processed because it is necessary to take steps you request before an order, perform a subscription or support agreement, comply with a legal obligation, or pursue legitimate interests such as customer service, recordkeeping, fraud prevention, and security.

Where none of those grounds applies, consent may be requested. You can withdraw consent for future processing, but this does not affect processing that was lawful before withdrawal.

Sharing and third-party providers

Information is shared only as reasonably needed for the relevant service. This can involve:

• Communication providers: WhatsApp and your email provider when you choose to send a message.
• Website infrastructure: the hosting, WordPress, Elementor, security, or network providers used to deliver the site.
• Subscription operations: technical or service providers involved in activation and support, limited to the details required for that task.
• Payment providers: the provider you use to pay, if applicable. Their handling of payment information is governed by their own terms.
• Legal recipients: regulators, courts, advisers, or law-enforcement bodies where disclosure is legally required or necessary to protect rights and security.

Third-party applications and services have their own privacy practices. Review their policies before providing information through them.

Cookies, analytics, and server logs

This standalone policy page does not set advertising cookies, use analytics scripts, or save your reading activity to a customer database. It also does not use browser storage to remember personal information.

The hosting and security infrastructure may automatically create standard technical logs, such as IP address, browser type, requested page, timestamps, and diagnostic events. These records are generally used to deliver, secure, and troubleshoot the website. Their retention depends on the infrastructure provider’s configuration and policies.

If analytics or additional cookies are introduced later, this policy and any required consent controls should be updated before or when those tools are enabled.

How long information is kept

Information is kept only for as long as reasonably needed for the purpose for which it was collected. Support conversations may be retained while your request or subscription is active and afterward for backup, dispute, accounting, security, or legal needs.

Retention periods vary because order records, technical diagnostics, payment confirmations, and legal obligations do not all have the same lifecycle. Information that is no longer required should be deleted, anonymized, or removed from active use when practical.

You can delete messages from your own WhatsApp or email application, but doing so does not automatically delete copies held by the recipient or service provider.

How information is protected

Reasonable administrative and technical precautions are used to limit unnecessary access and protect operational records. Access should be limited to people or providers who need the information for support, activation, security, or legal reasons.

No website, messaging platform, email service, or internet transmission can be guaranteed completely secure. You also play a role: use your private support channel, protect your devices, avoid public screenshots of credentials, and verify the recipient before sending sensitive setup details.

International data transfers

Communication, hosting, payment, and technical providers may process information in countries other than your own. As a result, your information may be subject to the laws of those jurisdictions.

Where applicable law requires safeguards for an international transfer, appropriate contractual or other recognized protections should be used by the responsible provider or organization.

Your privacy rights

Depending on where you live and subject to legal exceptions, you may have the right to request access, correction, deletion, restriction, objection, or a portable copy of your personal information. You may also have the right to withdraw consent or complain to a local data-protection authority.

To make a request, contact teams3804@gmail.com and describe the right you want to exercise. Include enough information to locate the relevant conversation or order, but do not email additional sensitive credentials unless they are specifically needed.

Identity or order verification may be required before a request is completed. Some records may be retained where deletion is prevented by a legal obligation, an active dispute, fraud prevention, or another valid exception.

Children’s privacy

Orders and support are intended for adults who can enter into a subscription agreement. Personal information should not knowingly be requested directly from children.

A parent or guardian who believes a child has provided personal information can contact support to request review and deletion, subject to applicable recordkeeping requirements.

Your privacy choices

• Review a prepared WhatsApp or email message before deciding whether to send it.
• Leave optional MAC address and device-key fields blank when your application does not require them.
• Ask what setup information is necessary before sharing credentials or diagnostic details.
• Request correction or deletion of eligible information through the privacy contact below.
• Use your browser and device settings to control cookies, saved site data, permissions, and external links.

Changes to this policy

This policy may be updated when website features, providers, operational practices, or legal requirements change. The effective date at the top of the page will be revised when a new version is published.

Material changes should be presented clearly on this page. Continued use after an update is subject to the version then in effect, without removing rights that applicable law gives you.

Privacy questions and requests

For a privacy question, correction, deletion request, or other data-rights request, use one of these support channels: