Let’s get you back to watching.
Questions about a plan, application, playlist format, device, or an existing subscription? Tell us what you need and prepare a clear support message in under a minute.
WhatsApp +212 708-046477 · teams3804@gmail.com
Start with the right details.
A few specific details make troubleshooting much clearer. You can leave optional fields empty when they do not apply to your question.
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01
Name your setup
Include the application and device you are using.
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02
Describe the exact issue
Tell us what happens and include the visible error text.
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03
Protect your credentials
Do not post passwords or complete subscription URLs publicly.
This page prepares a message in your browser. It does not automatically send or store your form details.
Tell us what you need.
Required fields are marked with an asterisk.
Quick answers.
These short answers may help you include the right information in your first support request.
Prepare a support messageWhat should I include for setup help?
Include your application name, device model, whether you use M3U or Xtream Codes, and the exact error shown on screen. Do not include your password in public messages.
Can I ask about plans before ordering?
Yes. Select “New subscription or plan question” in the form and tell us which plan or channel options you are considering.
Where do I find my MAC address or device key?
Many player applications display these details in their settings, activation, or device-information screen. The exact location varies by application, so include your app name when asking for guidance.
Does this form send my details automatically?
No. It prepares a WhatsApp or email message in your browser. You review the message and send it yourself through the chosen app. This website does not operate a form database.
How do I ask about a refund?
Select “Refund request” and include your order reference and a clear explanation of the issue so support can review your request.