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The checkout supports IBO Max, IBO Player, IBO Player Pro, TiviMate, Hot IPTV, CapPlayer, Smart IPTV, BOB Player, Smarters Pro, XCIPTV, VU Player Pro, and TVMate Pro. You can also choose “Other application” and enter its name so support can confirm compatibility.

Compatible setups can include Android TV, Google TV, Amazon Fire TV, Samsung and LG Smart TVs, phones, tablets, computers, and TV boxes. Compatibility depends on the application available for your exact device model and operating system, so ask before ordering if you are unsure.

M3U uses a playlist URL or file to load channels and categories. Xtream Codes usually asks for a server URL, username, and password. Both are selectable during checkout; choose the format recommended for your application.

Many player applications show these identifiers on their activation, settings, account, or device-information screen. The location varies by app. These fields are optional during checkout when your application does not use them.

Support can help you move to another compatible device or player, but the change may require updated activation details. Contact support before removing your existing setup, and do not exceed the number of simultaneous connections included in your plan.

The available options are 1 Month for $25, 3 Months for $45, 6 Months IPTV Premium for $75, and 12 Months VIP 8K for $125. Plan features and included connections are shown with each plan before you order.

You can request English, Europe, Asia, Arabic, Latino, Adult Content, or All Worldwide selections. “All Worldwide” is exclusive, so choosing it clears individual regional choices. Actual availability can vary by region and source.

The standard plans include one connection unless the plan states otherwise. The 12 Months VIP 8K plan includes two simultaneous connections. Installing an app on several devices does not necessarily allow all of them to stream at the same time.

After you send your order on WhatsApp, support confirms the plan, application, format, and any required device details. Activation occurs only after the order, payment, and required information are confirmed. For renewal, contact support before expiry and provide your existing order reference.

Include your name, selected plan, application, M3U or Xtream Codes preference, and channel selection. Add your MAC address or device key only when your application requires it. Complete and accurate details help avoid activation delays.

You can use WhatsApp at +212 708-046477 or email teams3804@gmail.com. For faster troubleshooting, include your application, device model, order reference, and the exact error or behavior you see.

Do not post passwords, complete subscription URLs, payment-card details, or private account credentials in public comments, reviews, or group chats. Share sensitive activation information only through the agreed private support channel when it is necessary.

Playback depends on the channel source, server route, your internet connection, Wi-Fi strength, device capability, application, and ISP routing. Higher advertised resolution does not remove these limits, and performance can vary between channels and peak periods.

Restart the application and router, try a wired connection or stronger Wi-Fi, close other heavy downloads, and test several channels. If the issue continues, send support the affected channel names, time, device, app, login format, and exact error so the route can be checked.

As a practical starting point, allow roughly 10 Mbps for FHD, 20 Mbps for 4K, and 35–50 Mbps for demanding 8K streams per active device. Stability, latency, and Wi-Fi quality matter as much as the headline download speed.

Many applications work with a VPN, but a VPN can improve or reduce performance depending on the server and route. If you use one, test playback both with and without it and tell support which configuration you are using.

Where your application supports it, keep a secure export of your settings, favorites, and playlist configuration. Store credentials privately and never keep them in a public screenshot or shared document. You are responsible for preserving backups of your own app preferences.

Backup routes may be available for some subscriptions or technical incidents, but availability is not identical for every plan or channel. Ask support to check your specific setup. A backup option does not guarantee uninterrupted service or instant recovery.

Contact support privately and provide your name and order reference for verification. After the subscription is identified, support can explain the available recovery or reissue process. Do not request credentials through public comments or unverified accounts.

No IPTV service can realistically guarantee 100% uptime, every channel at all times, or compatibility with every device. Support can investigate failures and help restore your setup, while any refund request is reviewed separately under the refund policy.

Contact support promptly and allow reasonable troubleshooting with your app, device, connection, and login format. If the issue cannot be resolved, you may request a review of the available remedies. Keep your order reference and a clear record of the problem.

Contact support with your name, order reference, purchase date, application, device, and a clear explanation of the issue. Start with technical support so activation or configuration problems can be assessed. A request is not automatically an approval.

Requests are assessed using the order status, payment confirmation, activation history, troubleshooting steps, and the reason for the request. Change-of-mind, incompatible equipment, incorrect customer details, or issues outside the service may be treated differently from a verified service failure.

Approved refunds are returned using the original or otherwise agreed payment method. The time needed for the credit to appear depends on the payment provider or bank. Support will explain the next step after the review is complete.

Depending on your request, this can include your name, email, selected plan, application, device details, MAC address, device key, support messages, and order-related information. Search queries on this FAQ page are filtered locally in your browser and are not transmitted by this page.

Information is used to prepare orders, provide support, manage subscriptions, troubleshoot devices, and review refunds. When you choose WhatsApp or email, those providers process the message under their own privacy terms. Avoid sending unnecessary sensitive information.

You can contact support to request correction or deletion of information you provided. Some records may need to be kept for legitimate order, fraud-prevention, accounting, dispute, or legal reasons. The available action depends on the record and your situation.

Use the service only for content you are legally allowed to access and for your own permitted use. Do not share accounts beyond your plan, resell access without authorization, restream content, attack servers, bypass security, or use the service for unlawful activity.

You are responsible for accurate order information, compatible equipment, a suitable connection, and protecting your credentials. Tell support if you suspect unauthorized use. Losses caused by shared credentials, unsafe devices, or customer-installed software may be outside the service’s control.

Channel sources, application support, features, and technical requirements can change over time. Support may offer an alternative app, route, or setup where practical. Material policy updates should be communicated through the relevant support or purchase channel, and continued use is subject to the current agreed terms.